Innovative Support Solutions™ Risk Management Services range from transaction risk analysis and management to regulatory consulting services such as FACT Act plan development and implementation as required by the NCUA, the Federal Reserve and other regulatory agencies.

ISS - Informant

Innovative Support Solutions’ Informant product provides financial institutions with around-the-clock protection to guard against fraudulent transactions. Informant monitors every financial transaction you process – from teller line activity to online bill payments and debit card transactions and will alert you to potential fraud, providing you with the details necessary to follow-up with your customers.

How it Works

Informant Components

Why Choose Informant?

Informant is built around a central web-based interface delivering “intelligent” information displayed in the form of real-time alerts. It does this by monitoring all available data and looking at relationships, behavioral deviations, trends and patterns developing between transactions and all other activities. The system tracks the response to each alert and provides an audit trail and detailed reporting of each event. Each real-time alert includes all relevant data necessary to make a well-informed decision in order to take immediate and appropriate action. History files and query reports allow for later analysis and investigation, comparisons, trend assessment and case management.

Informant offers several components, each designed to meet the requirement of a specific department or risk area within your institution. These components can be used independently or in conjunction with the other components.

With financial fraud on the rise, you need a solution to protect your company and customers. Informant enables you to detect potential fraud and get the information you need to take immediate action.

To learn more about how Informant can help protect your financial institution, contact us at 972.348.2536.

Innovative Support Solutions

777 E. Campbell Road, Richardson, TX 75081

Phone: 972.348.2536 Fax: 972.348.2370

A Tactical Services Company